Plain-English guide
Residential is one rung on a ladder. Here is the whole ladder.
Providers speak in acronyms and insurers speak in ASAM numbers. This page puts every level of care side by side: where you sleep, how many hours a day, how long it typically lasts, and who it is right for. The right level is the least disruptive one that is still enough.
Levels of care, side by side
Residential is one step on a ladder. Here is the whole ladder.
The right level is the least disruptive one that is still enough. We will tell you which rung that is, even when it is not ours.
| Level | Where they sleep | Time in treatment | Typical length | Right when | Provided by |
|---|---|---|---|---|---|
| Residential | Lives at our home | 24 hours a day | Typically 30–90 days | Safety is a concern, outpatient care has not been enough, or the home environment cannot support recovery right now | Here |
| Withdrawal management | Lives at our home | 24 hours, nursing oversight | Usually 3–7 days, then residential | Adults who will have physical withdrawal when they stop alcohol, opioids, or benzodiazepines | Here · adults |
| Partial hospitalization (PHP) | Sleeps at home | About 6 hours a day, 5 days a week | 2–4 weeks | Stepping down from residential, or stable enough at night but needs a full clinical day | Here · adults |
| Intensive outpatient (IOP) | Sleeps at home | About 3 hours a day, 3–5 days a week | 6–12 weeks | Can keep school or work going, needs more than weekly therapy | Sai Mental Health |
| Outpatient therapy and psychiatry | Sleeps at home | Weekly or biweekly | Ongoing | Stable, safe, and building on progress | Sai Mental Health |
What we treat
Most people who come here carry both an addiction and a mental health condition. Treating one and ignoring the other is why so many stays fail. One team, one plan.
Substance use
- Alcohol
- Opioids and fentanyl
- Methamphetamine and stimulants
- Cocaine
- Cannabis
- Kratom and emerging substances
- Gambling and other behavioral addictions
Mental health
- Depression and suicidal thoughts
- Anxiety and panic
- PTSD and trauma
- Self-harm
- Bipolar disorder
- OCD
- Borderline personality disorder
- ADHD alongside any of the above
Start here
Is residential the right level of care?
Five questions, two minutes. Nothing you enter leaves your browser. At the end you get an honest answer, and the words to use when you call.
This runs entirely in your browser. No answers are stored or sent anywhere. It is guidance, not a diagnosis; the screening call is where the real decision gets made.
Two minutes. Five questions. An honest answer.
We built this because the most common question we get is not “do you have a bed” but “is this bad enough.” You deserve a straight answer before you pick up the phone.
Admissions
Four steps. Usually within 48 hours. Same day when it has to be.
Getting someone into residential care should not feel like a second crisis. This is exactly what happens when you reach out.
- 01
Call, text, or request a callback
You reach a person who does this every day. Tell us what is going on. We listen first.
- 02
A short clinical screening
Twenty minutes, confidential, by phone. We confirm residential is the right level, and that we can genuinely meet the need. If we cannot, we tell you who can.
- 03
Benefits verified and explained
Usually within 24 to 48 hours. You hear the deductible, the out-of-pocket limit, and whether authorization is required, before you commit to anything.
- 04
Admission
A scheduled arrival, or same-day when safety requires it. We admit directly from emergency rooms and hospitals.