Guides
Written for the night you are searching.
Short, honest, and reviewed by our Medical Director. No stock photos, no vague reassurance. The questions people type into a search bar at 2 a.m., answered the way we would answer them on the phone.
7 min read
Does My Teenager Need Residential Treatment? Seven Signs Parents Should Not Ignore
How to tell the difference between a hard adolescence and a crisis that needs 24-hour care. Written for parents in Nevada by a child and adolescent psychiatry practice.
6 min read
Residential vs. PHP vs. IOP vs. Outpatient: Levels of Care Explained in Plain English
What the ASAM levels of care mean, how many hours each involves, who each is for, and how to know which one you or your family member actually needs.
5 min read
Does Nevada Medicaid Cover Residential Treatment? What Families Need to Know
Yes, with prior authorization. Which Nevada Medicaid plans cover residential mental health and addiction treatment, how authorization works, what it costs, and what to do if coverage has lapsed.
4 min read
What to Pack for Residential Treatment (and What to Leave at Home)
A practical packing list for adolescent and adult residential treatment: clothes, toiletries, medications, documents, comfort items, and the things that will be sent home.
Admissions
Four steps. Usually within 48 hours. Same day when it has to be.
Getting someone into residential care should not feel like a second crisis. This is exactly what happens when you reach out.
- 01
Call, text, or request a callback
You reach a person who does this every day. Tell us what is going on. We listen first.
- 02
A short clinical screening
Twenty minutes, confidential, by phone. We confirm residential is the right level, and that we can genuinely meet the need. If we cannot, we tell you who can.
- 03
Benefits verified and explained
Usually within 24 to 48 hours. You hear the deductible, the out-of-pocket limit, and whether authorization is required, before you commit to anything.
- 04
Admission
A scheduled arrival, or same-day when safety requires it. We admit directly from emergency rooms and hospitals.